Introduction
Thank you for using Railway Departure Board ("we," "our," or "the app"), developed by Own Time Studios Ltd. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our app.
Information We Collect
Information You Provide
- Station Search Queries: We collect the station names or codes you search for to provide you with relevant departure information.
- Account Information: To use our chat and forum features, we collect your email address, display name, and optional profile information such as your bio and profile picture.
- User-Generated Content: When you use our social features, we collect and store the content you create, including chat messages, forum posts and replies, and any images you upload.
Information Collected Automatically
- Usage Data: We collect data about how you interact with the app, including which stations you view, features you use, and how long you use the app.
- Device Information: We collect information about your device, including model, operating system, unique device identifiers, and network information.
- Location Data: With your permission, we may collect your approximate location to suggest nearby stations.
How We Use Your Information
We use the information we collect to:
- Provide real-time train departure and TFL status information
- Create and manage your user account
- Enable social features such as chat messaging and forum discussions
- Display your profile information to other users
- Improve and optimize our app's performance and features
- Remember your preferred stations and settings
- Analyze usage patterns to enhance user experience
- Troubleshoot and fix issues
Data Sharing and Disclosure
We may share your information with:
- Third-Party Service Providers: We work with companies that provide services such as analytics, hosting, and technical infrastructure, including Firebase for user authentication, database storage, and file storage.
- Transport API Providers: We share search queries with National Rail and TFL data services to retrieve departure information.
- Other Users: When you use our social features, your profile information, chat messages, forum posts, and any images you upload may be visible to other users of the app.
- Legal Requirements: We may disclose your information if required by law or if we believe in good faith that such action is necessary to comply with legal processes.
We do not sell your personal information to third parties.
User-Generated Content
Our app includes social features that allow you to generate and share content with other users:
- Chat Messages: Messages you send in chat will be visible to all users participating in the chat.
- Forum Posts and Replies: Content you post on our forums will be visible to all users of the app.
- Profile Information: Your display name and optional profile information will be visible to other users.
- Uploaded Images: Images you upload to your profile, chat messages, or forum posts will be stored in our Firebase Storage and displayed to other users.
While you retain ownership of the content you create, by using these features, you grant us a non-exclusive, transferable, sub-licensable, royalty-free, worldwide license to host, use, distribute, modify, run, copy, publicly perform or display, translate, and create derivative works of your content.
We reserve the right to remove any content that violates our terms of service or that we deem inappropriate, harmful, or offensive.
Advertising and Analytics
Our app displays advertisements provided by Google AdSense. These advertisements may use cookies and similar technologies to collect information about your interactions with the ads and our app. Please refer to Google's privacy policy for more information on how they handle this data.
Additionally, we use Google Analytics to help us understand how users interact with our app. Google Analytics collects standard internet log information and visitor behavior information. This information is used to track user engagement and optimize the app experience. For more information about Google Analytics, please visit Google's privacy policy.
Your Choices and Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Opt out of location tracking through your device settings
- Disable cookies through your browser settings
- Delete your user account, which will remove your profile information (note that some content like forum posts may remain visible but will be anonymized)
Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We use Firebase's secure infrastructure for authentication, database storage, and file storage, which includes encryption of data at rest and in transit.
However, please be aware that no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
Children's Privacy
Our app is not intended for children under 13 years of age, and we do not knowingly collect personal information from children under 13.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Own Time Studios Ltd.
Email: luke@owntimestudios.com
Phone: 07438 703999
Based in Southend-on-Sea, UK
Governing Law
This Privacy Policy is governed by the laws of the United Kingdom.